Shipping policy

Once A Package Has Been Picked By The USPS And The Tracking Number Associated To The Other Has Been Updated, The Johnai Collection Hands Over Any And All Accountability For Shipping, Transit And Delivery. The Johnai Collection Assumes No Responsibility For Lost Or Missing Packages And Are Not Required To Issue Refunds Or Replacements On These Orders.The Johnai Collection Will Not Be Held Responsible If The Wrong Address Or Zip Code Is Inputted Into The System. Of Possibly The JohnaiCollection Will Make Multiple Attempts To Correct The Error Or Return The Package, But Is Not Liable For Any Address Or Zip Code Errors Resulting In A Loss Of Package Or Returns.